Līgums par personas datu apstrādi
1.Delivery terms: EX WORK RIGA
2.Delivery time: The dilvery time will be discussed with client throught E-mail.
3.1. The 2% warranty discount applies to all Krausen's goods sold at export prices, including sales inside and outside the EU.
3.2. In case of single defects 2% warranty discount fully covers Krausen's obligations to the buyer under the warranty. Claims for single defects from the buyer to Krausen Company are not accepted.
3.3 In case of mass defects of the goods sold in one shipment by one invoice, Krausen will consider the buyer's claim, but only if the buyer provides:
- photo or video that allows to understand which part of the product has failed, for each product with defective part.
- complete technical description of the problems, terms of use of the products for each each product with defective part.
If the company Krausen recognize the validity of the claim, than if there are these new parts in Krausen's warehouse, the parts will be sent to the buyer with next order free of charge. If the claim is rejected for some reasons, the new parts will be sent to the buyer with next order for their export value. In the second case, the company Krausen will be obligated to argue its decision to refuse free replacement of parts.
4. Prior to the payment of the CONTRACT/PROFORMA-INVOICE, the Buyer must first check the correctness of the names of all items in the contract, as well as their quantity and price. The fact of payment of the CONTRACT/PROFORMA-INVOICE is a confirmation from the Buyer's side, that you agrees with all points of the CONTRACT/PROFORMA-INVOICE.
5.We can ship the goods only via usual transport companies which agree to stamp and to sing in our CMR. Any courier company can't be acceptable, such us: TNT, DHL, UPS and so on.
6.Any claims in respect of the quantity and/or specification of the goods may be submitted not later than 30 days after the INVOICE date.
7.All responsibility for the goods under this CONTRACT/PROFORMA-INVOICE passes from the Seller to the Buyer from the moment of loading the goods from the warehouse of the Seller into the transport vehicle for delivery of the goods to the Buyer, which is fixed by the signature of transport vehicle's driver in the CMR document for this shipment, it does not matter which part carried out the transportation order.
8.Before sign in the CMR the client should check the pallet. If the pallet has any packing damages or you are not sure with the quantity of goods, please make the note on the CMR document. It's important to have the DAMAGES NOTE on the CMR, if there are any problems with delivery.